Finn Wentz

Finn Wentz

Gelbe Seiten

/23
Laptop on table displaying 'Gelbe Seiten website

The Gelbe Seiten, known in English as the ”Yellow Pages”, is a business directory that has evolved from its traditional book format to a predominantly online presence. It offers extensive business listings, contact details, and services, making it ideal for targeted local business searches.

Client:

Gelbe Seiten

My Role:

UX/UI Designer

Year:

2023

Service Provided:

UX/UI Design

Screenshot of the 'Gelbe Seiten' website featuring mobile app and messenger service

The Challenge


In the digital age, the Gelben Seiten, once a trailblazer in the realm of paper-based business directories, faces the significant challenge of digital adaptation. The goal is to expand its audience reach via the website. At SÖTHER, a boutique agency with focus on branding and UX/UI design, my focus has been on enhancing the online user experience of the Yellow Pages, aiming for increased user-friendliness. Central to this endeavor is the development of an intuitive design and efficient navigation, aligning with the demands of modern internet users.

Website interface of 'Gelbe Seiten' with a service search bar and top offers section

Process


In collaboration with the team, we embarked on a comprehensive analysis of the Gelbe Seiten's online presence. Our methodical approach encompassed a thorough review of each page, from the homepage to the last subpage. This process led to substantial revisions in both the design and structure of the pages, implemented progressively. Our targeted and systematic strategy has been instrumental in significantly enhancing the overall user experience.

Solution


The results of our efforts are a source of pride. A prime example is the transformation of the home page. Prior to our redesign, users frequently struggled with navigation. The revamped home page now facilitates a quick and intuitive search for service providers, while offering a broad overview of the Gelbe Seiten's extensive service range. These enhancements have been pivotal in creating a more efficient and user-friendly interface.

Header and footer section of the 'Gelbe Seiten' website

Outcome


In a relatively short period, we have realized substantial improvements. The User Experience has been improved in a lasting way, leading to higher engagement and satisfaction.